Last updated: 1 July 2026
This Privacy Policy explains how Banstead Fitness (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website:
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Banstead Fitness provides personal training, fitness classes, online coaching, and personalised training programmes in Banstead, Surrey.
Business address:
Kingscroft Rd, Banstead SM7 3LY
Email:
bansteadfitness@gmail.com
2. What Information We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number (if provided)
- Messages sent via contact forms
- Enquiry and booking details
- Information about your fitness goals
- Website usage data (pages visited, time on site, interactions)
- Technical data such as IP address, browser type, and device information
If you become a personal training client, we may also collect relevant health and fitness information (such as injuries, medical conditions, or limitations) where necessary to safely provide our services.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and messages
- Arrange personal training sessions and classes
- Provide coaching and fitness services
- Manage bookings and customer relationships
- Improve our website and services
- Monitor website performance and usage
- Send marketing communications (only where consent has been given)
We will never sell your personal data to third parties.
4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
- Your consent
- Performance of a contract (e.g. training sessions or bookings)
- Legitimate interests (e.g. improving services and responding to enquiries)
- Legal obligations
5. Health Information
Where we collect health-related information, this is classed as special category data under UK GDPR.
We only collect this information:
- To ensure safe and appropriate training
- With your explicit consent
- For use only within your coaching or training programme
This data is treated with strict confidentiality and stored securely.
6. Cookies and Analytics
Our website uses cookies to improve user experience and understand how visitors use the site.
Cookies may be used for:
- Website functionality
- Analytics (such as Google Analytics)
- Understanding visitor behaviour and improving services
Where required, we will request your consent before placing non-essential cookies on your device.
You can manage or withdraw your cookie preferences at any time through your browser settings or cookie banner.
7. How We Share Your Data
We may share your data with trusted third-party service providers where necessary, including:
- Website hosting providers
- Email and contact form providers
- Booking or scheduling tools
- Analytics providers (e.g. Google Analytics)
- Payment processors (if applicable in future)
These providers are only given the minimum data required and must handle it securely.
8. Data Retention
We only keep your personal data for as long as necessary to:
- Provide services to you
- Respond to enquiries
- Meet legal, accounting, or regulatory requirements
After this period, data is securely deleted.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
However, no website or internet transmission is completely secure.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at:
bansteadfitness@gmail.com
11. Marketing
We will only send marketing emails if you have opted in or where otherwise permitted by law.
You can unsubscribe at any time.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact:
Banstead Fitness
Kingscroft Rd
Banstead
SM7 3LY
United Kingdom
Email: bansteadfitness@gmail.com